Witchery – Concession Manager – David Jones Burwood – NSW

As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.

Key responsibilities

• Drive a customer centric culture, creating a warm and meaningful instore experience
• To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business
• Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
• Inspire and empower your team through collaborative leadership, training and development
• Work collaboratively with other Concession, Floor Managers and Cluster Managers
• Embody our key cultural values of; Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.

Attributes you possess

• A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
• Proven experience in managing a fast paced retail, hospitality or similar business
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a large team
• Operational excellence, experience with stock control and visual merchandising
• Ability to build strong relationships with stakeholders across the business.

Why work for us 

• A competitive remuneration package, including incentives
• Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones
• Excellent career progression involving regular training and on the job development
• A genuine, open and high performing culture
• Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

About Us
Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashions latest mood. 
Were a daily source of inspiration, as we empower todays women to express themselves through our collections wherever their life or ambition may take them.
With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.
We are the Style Authority. We are Witchery.