Witchery – Cluster Manager – Chermside – QLD

The Role

Reporting to the Area Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store, and overseeing the concept store and surround concession pads. 

Key Responsibilities

• To drive sales, profit and ensure the achievement of all KPIs as set by the company
• Provide inspirational leadership, training and developing team capability
• Lead with a focus on strong people management
• Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
• Manage effective control of costs
• Drive a customer centric culture creating a warm and genuine customer service experience
• Adhere to all company behaviours, policies and procedures

The Ideal Candidate will have

• Proven experience in managing high sales turnover, multi-site retail fashion stores
• A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Demonstrated experience in managing for profit, with a commercial approach
• Experience managing the performance, training and development of a large team
• Skills associated with driving productivity with team members
• Demonstrated experience in managing for profit, with a commercial approach
• Ability to build strong relationships with relevant stakeholders, including senior leadership

Why work for us? 

• A competitive remuneration package, including incentives
• Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products.
• Excellent career progression involving regular training and on the job development
• A genuine, open and high performing culture
• Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us
Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashions latest mood. 
Were a daily source of inspiration, as we empower todays women to express themselves through our collections wherever their life or ambition may take them.
With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.
We are the Style Authority. We are Witchery.