- Enjoy a relaxed, supportive team that values hard work and growth
- Be part of an Australian Leader with real influence at a local level
- We’re adding to our team – Be part of our growth
About Us: Construction Sciences is Australias leading construction materials testing organization, supporting critical infrastructure projects across Australia and New Zealand. Our expertise spans construction materials testing, specialised testing and environmental consulting. We partner with top Engineering and Construction companies to deliver precise results, shaping roads, bridges, airports, mines, and more.
As part of the global Kiwa Group, we are committed to innovation and the professional development of our 950 employees. Our global reach and local impact make Construction Sciences the ideal place for driven professionals to thrive.
We are part of the KIWA group, which employs over 10,000 people across 40 countries.
About the Role:
Were growing our ICT team and need a Systems Engineer to handle Level 3 support, troubleshooting complex hardware, software, and network issues. Youll ensure the stability of our ICT infrastructure across Australia and New Zealand, working closely with the Helpdesk Team and mentoring Level 1-2 staff.
Youll also assist the Senior Infrastructure Engineer with maintenance and projects, supporting our on-premise-heavy environment with some cloud services and third-party integrations.
At Construction Sciences, we take pride in our work but keep things down-to-earthoffering the perfect balance between hard work and a relaxed, supportive team environment.
Were a team that works hard, supports each other, and enjoys a relaxed, down-to-earth vibe.
Key Responsibilities:
As part of the global Kiwa Group, we are committed to innovation and the professional development of our 950 employees. Our global reach and local impact make Construction Sciences the ideal place for driven professionals to thrive.
We are part of the KIWA group, which employs over 10,000 people across 40 countries.
About the Role:
Were growing our ICT team and need a Systems Engineer to handle Level 3 support, troubleshooting complex hardware, software, and network issues. Youll ensure the stability of our ICT infrastructure across Australia and New Zealand, working closely with the Helpdesk Team and mentoring Level 1-2 staff.
Youll also assist the Senior Infrastructure Engineer with maintenance and projects, supporting our on-premise-heavy environment with some cloud services and third-party integrations.
At Construction Sciences, we take pride in our work but keep things down-to-earthoffering the perfect balance between hard work and a relaxed, supportive team environment.
Were a team that works hard, supports each other, and enjoys a relaxed, down-to-earth vibe.
Key Responsibilities:
- Technical Support Resolve complex Level 3 ICT issues and assist Level 1-2 support staff.
- Infrastructure Management Maintain servers, virtualization, cloud services, and troubleshoot networking equipment, SD-WAN, firewalls, routers, and switches. Conduct security, compliance, and performance audits.
- Desktop Support Handle escalated desktop and end-user issues, manage software updates, patches, and security, and advise on hardware/software procurement.
- Communication Provide ICT support in a fast-paced environment, liaising with staff and end users via phone, email, and in person. Support the Software Development team.
- Documentation Maintain accurate records of service desk tasks, configurations, issues, and resolutions following ITIL/ITSM best practices.
Desired Experience & Requirements:
- 2 years in Level 3 ICT support or infrastructure roles.
- Strong task prioritization skills, including helpdesk ticket management.
- Bachelors degree in ICT, Computer Science, or equivalent experience.
- Certifications (CompTIA A , Network , Microsoft Certified Administrator) desirable.
- Advanced knowledge of: Remote Desktop Services, Hypervisors, VoIP systems Windows OS, Active Directory, Microsoft 365/Entra, SCCM/Intune. SQL Database, IIS management. Scripting (CMD, PowerShell, VBA, Excel Macros, .Net, APIs). Confluence, ManageEngine ServiceDesk, ZohoCRM.
- Experience with fleet tracking systems, bespoke applications, and hardware/software installation.
- Both On Premises and Cloud experience required
- Willingness to travel at short notice and work outside business hours.
- Valid C-class drivers license (manual preferred)
- Australian / NZ or Permanent Resident (Must have)
Benefits:
We have industry leading benefits including:
- Enhanced Long Service Leave
- Discounts across a range of products including discounted shopping, holidays, novated leases, private health insurance, banking and loans
- Generous service award offering
- Employee Assistance Program (EAP)
- Paid Parental leave for all genders
Be part of a supportive team where your skills and expertise help drive real-world projects across Australia and New Zealand.
No Recruitment Agencies – Thank you
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