Service Supervisor

SERVICE SUPERVISOR

PERSOLKELLY is one of Australia’s largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Our client is seeking an experienced Supervisors within the Electrical and Communications industries for an immediate start for an ongoing casual assignment.

Working hours: Monday to Friday hours per week

Location: Malaga / Perth CBD

Start: ASAP

Hourly rate: $55 – $60 p/h Super

Start: Immediately

Length: Ongoing – depending on client requirements. Potential for perm placement for the right candidate.

Roster: Monday to Friday – hours per week

Location: Perth CBD/Malaga

Pay rate: Depending on experience

The role:

  • Provide strong leadership and support to the service teams.
  • Instruct, coach and train apprentices and tradespeople requiring assistance.
  • Oversee the delivery of safe and quality maintenance work on time and within budget.
  • Keep accurate records of test results, as in-installed drawings/documentation and working calculations and drawings.
  • Efficient housekeeping including care and maintenance of the Company’s plant and equipment. Assist with, either directly or indirectly, scheduling, cost control, safety, environmental and quality functions of maintenance work.
  • Assist the Service Key Account Manager or Service Manager with preparing and submitting quotes as requested.
  • Prepare and submit quotes for minor service projects and day to day-to-day service jobs.
  • Assist with achieving project margins, identifying any problems with cost and time implications, and taking corrective action as required.
  • Ensure all variations are identified, submitted, and authorised by the customer in accordance with the contract.
  • Managing labour to maintain the required productivity levels.
  • Assist in ordering/purchasing materials in accordance with planned delivery dates.
  • Promptly address customer concerns to ensure the resolution on site and maintain the relationship.
  • Recognise and communicate to the Key Account Manager any opportunities for future work with existing customers.
  • Develop and maintain relationships with the customer and/or their representative.
  • Work closely with other divisions of the company (Audio Visual, Integrated Services and Major Projects) passing over potential leads and managing all tasks that arise as a result of or form part of the project defects liability periods (DLP).
  • Ensure conformance to Occupational Health, Safety, Environmental and Quality management systems across all work.
  • Performance management of techs and apprentices, ensuring that their duties are being completed to the required standard.
  • Ensure all Electrical and Communications compliance documentation is submitted in a timely manner, for example Preliminary and Completion Notices, Electrical Safety Certificates, Comms TCA form, etc.
  • Perform other duties as directed by the Service Manager or Key Account Manager from time to time.

Key Skills & Experience:

  • Technical problems that occur outside of standard operating procedures.
  • Control of unforeseen labour, supplier and other contract issues that may arise.
  • Use of SimPRO, server access and communication with clients.
  • Understanding of confidentiality requirements and access to privileged information.
  • WA Electrical and Communications Licence
  • Current and valid WA Electrical Nominee Accreditation
  • Current Open Cabling Registration
  • Current and valid unrestricted WA Drivers licence
  • Experience with service and maintenance work on commercial sites
  • Strong leadership and communication abilities
  • A thorough knowledge of current regulatory and industry requirements
  • Excellent inter-personal skills with employees and customers at all levels

This position reports directly to the Service Manager and you will have up to 8 direct reports.

This is a great opportunity for someone wanting to step up to supervisor and then potentially to Account Manager or someone who doesn’t want the hands-on work with a supervisor role.

If you are interested in the role and fit the criteria, please apply online today! If you have any further questions before applying online, please email Holly Storor at

**PLEASE NOTE – only online applications will be considered**

Who are we

At PERSOLKELLY, our passion is – and always has been – putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We’re committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it’s over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.