About the Opportunity
We have exciting opportunities for experienced Senior Guest Services Assistants to join our Operations teams at our Villages located in the The Bowen Basin in QLD.
This position is responsible to supervise and manage the Guest Services team and involves processing bookings, allocating accommodation, performing check ins/check outs, preparing reports and general administration and retail duties.
Full-time, permanent positions available consisting of on-going rotating rosters (5-2 or 14-7 options vary per village).
What Civeo Can Offer You
- Rostered Shifts of 10 hours including 30 min unpaid break
- Annual Staff Retention Incentive Bonus paid Quarterly *Conditions Apply.
- BYO Work Mate Referral Incentive Program *Conditions Apply.
- Access to Civeos Employee Platform – The Civeo Hive – Home of reward, recognition, wellness and exclusive staff discounts across hundreds of retailers.
- Food and accommodation provided at our Villages (for those not living locally to the Village).
- Access to on-site recreational facilities including Gyms, Hubs, and Pools (may vary per Village).
- Access to wellbeing and employee programs including Employee Assistance Program (EAP)
- Exciting learning and development opportunities including internal training and development courses, and nationally recognised qualifications.
About You
To be successful, you will have:
- Demonstrated relevant work experience at a supervisory level
- Experience with accommodation software packages (preferably RMS9)
- Capability to work well under pressure
- Experience in high volume, fast paced work environments
- The ability to train / assist in staff training
- Demonstrated experience working successfully in a team
- Capability to work well under pressure
- Flexibility to work, day and/or night shifts if required for your role
- The ability to pass a pre-employment medical including alcohol and drug screening
- A National Police Clearance or be willing to obtain
- Documentation to prove working rights within Australia
- Excellent computer and administrative skills
- Cash handling experience
- Exceptional communication and customer service skills
- Remote work experience (highly regarded)
About Us
Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has over 14,000 rooms throughout Queensland, New South Wales, South Australia, and Western Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 33,000 rooms.
Civeo is a proud supporter of mutually beneficial partnerships within our communities, which is why we connect with Traditional Owners and First Nations Businesses, leading the way in sustainable partnerships.
Aboriginal & Torres Strait Islander applicants are strongly encouraged to apply.
Next Steps
Live the Lifestyle, Contribute to the Culture, and Secure Your Rewards Today, Your Future Awaits!
If this sounds like you, please click Apply Now.
Fly in, Fly out (FIFO) is not provided.
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.
We’re committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we’re not just operating accommodation villages, we’re nurturing relationships that honour the rich cultural heritage of the land.
We’re safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.
Stay Well. Work Well.