Are you an experienced Senior Business Analyst with a passion for driving complex payment transformations? Join a leading Australian financial services organisation to support the replacement of their payment switch, delivering cutting-edge payment solutions that enhance customer and business outcomes.
About the Role
In this critical role, you will leverage your deep knowledge of the Australian financial services sector and the credit card lifecycle to support the replacement of a legacy payment switch. Collaborating closely with stakeholders, you will simplify complex processes, address business challenges, and ensure the delivery of innovative payment solutions.
Key Responsibilities
- Analyse and document requirements for the payment switch replacement project, aligning solutions with business objectives.
- Develop a deep understanding of merchant acquiring, EFTPOS terminal solutions, and associated operational activities.
- Support business outcomes such as new capability launches or customer migrations.
- Address aspects of credit, merchant risk, and fraud within the payment lifecycle.
- Simplify complex processes and communicate effectively with cross-functional teams.
- Partner with the product owner to shape the backlog, defining features, epics, and stories to achieve sprint goals.
- Apply Human-Centred Design (HCD) techniques to gather insights and improve solutions.
Key Skills and Experience
- Highly experienced as a Senior Business Analyst in the financial services sector.
- Comprehensive knowledge of the credit card lifecycle from consumer, merchant, issuing, and acquiring perspectives.
- Proven expertise in merchant acquiring, EFTPOS terminal solutions, and related business products.
- Experience addressing credit, merchant risk, and fraud challenges.
- Strong understanding of financial products, processes, and systems.
- Creativity in problem-solving and simplifying complex issues.
- Extensive experience working in Agile environments.
- Ability to communicate product vision and shape a backlog of deliverables in collaboration with stakeholders.
Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Maaz Mian, quoting reference JN -. Want to know more about Davidson? Visit us at www.davidsonwp.com
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