The Company
This high-end Australian fashion label is known for its sophisticated, modern, and elegant designs, often focusing on luxurious fabrics and intricate tailoring. It offers a variety of ready-to-wear collections, including dresses, separates, and accessories, which are often characterised by sleek silhouettes, bold colours, and refined details.
The Role
Based in Alexandria, this luxury brand is seeking a Sales Operations Executive to focus on operational efficiency, international shipping, and managing the delivery process for key wholesale accounts.
Responsibilities include:
- Oversee the monthly dispatch of all local and international orders.
- Manage the sales order process, resolving issues like price mismatches, and coordinate with the warehouse and accounts teams for smooth operations.
- Issue tracking numbers weekly to sales agents/customers and handle manual invoicing.
- Manage shipping approvals for overseas orders, handle SSCC labels for major customers, and oversee online customer portals such as VEX, Moda Operandi, and Urban Group.
- Ensure timely delivery of stock to major accounts and track and resolve stock disappearances or delivery issues.
- Salary: $80,000 super – Alexandria based position
Experience
- Ideally at least 3 years in logistics, distribution, or supply chain management, ideally within the fashion or retail industry
- Proven experience in managing wholesale operations, order processing, inventory management, and maintaining strong relationships with major accounts
- Ability to manage and work with cross-functional teams including warehouse, accounts, sales agents
- Experience in reporting, especially in sales figures, delivery performance, and order status updates
- High attention to detail and accuracy
- Hands-on experience with EDI systems and sales order processes (e.g., working with AP21, SSCC labels, and managing complex order workflows)
APPLY NOW or for a confidential chat reach out to Emma Clarke at or .
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