Together we shape thriving communities, public spaces, places and economies.
- People Systems Administrator
- Temporary full-time opportunity (up to 12 months)
- Office location Parramatta based (2-3 office days per week), other NSW office locations considered
- Clerk Grade 7/8 – Salary relative to experience and ranges from $106, to $117, super
Whats in it for me?
Join the team for our fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.
The role
As a People Systems Administrator, your primary focus will be on delivering exemplary customer service and specialist advice, ensuring the efficient operation and continuous improvement of people systems within the department. You’ll manage daily tasks that enhance system functionality, meet customer expectations, and optimize business outcomes, all while working closely with your team and various stakeholders.
You will be responsible for supporting the daily operation and administration of the department’s people systems, including SuccessFactors, Fieldglass, and PageUp. As a subject matter expert, youll address operational and technical support challenges, ensuring all queries are resolved within agreed timeframes. Additionally, youll work on projects to continuously improve these systems, monitor integrations, and ensure compliance with current legislation. Your role will also involve creating and updating system processes, procedures, and support documentation, while proactively identifying opportunities to enhance efficiency and decision-making across the department.
For more information read the full Role Description: People Systems Administrator
What you will bring to the role
- Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members.
- Create and update system processes, procedures and support documentation for all people system changes.
- Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables.
About us
The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.
Join us
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close Friday 20th September at 11:55pm.
Should you require further information about the role please contact Natasha Pugliese, A/Manager, People Systems | People & Culture on .
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.
If we can make adjustments to our recruitment/interview process to better enable you to shine, contact the Diversity and Inclusion Team on If you are an Aboriginal or Torres Strait Islander check out our Aboriginal guide to applying for a role.