Mental Health Support Worker (Youth)

• Promote participant independence with a trusted mental health and disability service provider
• SIL/community access – dual disabilities & challenging behaviours
• SCHADS Level 3. $ – $ p/h plus loadings and salary packaging benefits

About You
Are you passionate and motivated to improve the lives of youths in out-of-home care, or those living with mental disorders? Are you vigilant and able to resolve conflict to deal with practical issues to support others and achieve outcomes? Additional attributes we are looking for include:

• Prior experience and knowledge in supporting individuals with mental health needs, and managing challenging behaviours.
• Demonstrates patience, emotional resilience, effective listening skills, with adaptable communication techniques and cultural considerations
• Strong ability to advocate for others and develop sustainable support networks.
• Capable of making a positive impact both independently and as part of a team to achieve common goals.
• Resilient, with the ability to adapt to challenges and remain focused under pressure
• Proficient in using IT systems on both computer and mobile platforms.

About the Role
We assist & support individuals (consumers) in their own homes and community to develop skills and abilities to gain independence to complete day to day tasks. Our goal is to enable rather than do, to promote independence, development and confidence of the individuals. Our success will enable them to have the voice and choice to thrive in their local communities. We are currently hiring casual positions with a range of shifts, including overnight shifts.
The role entails:

• Provide 1:1 or 2:1 support for consumers in residential, SIL and community settings
• Meet the consumers needs according to established behavioural support plans
• Developing professional relationships with consumers, their care team and others in the community
• Providing accurate and timely case notes so that others can provide a consistent experience for consumers
• Provide support to assist consumers to work towards their individual goals

It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children’s Check, work rights and possess a current & valid drivers licence. 

What we can offer you
ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered: 

• Support as needed utilising our 24/7 Employee Assistance Program and unlimited access to our online Wellbeing Centre
• Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• A supportive team environment that is engaging and inspiring
• A competitive total package SCHADS level 3 award with the ability to reduce your taxable income through salary packaging

About ermha365
This job isnt for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. Were a lifeline for people who often feel like a square peg in a round hole – those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.
ermha365 is committed to the safety, participation and empowerment of all children. Further information at

Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria, wed love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.