Local Host

We are Veriu Group (pronounced ‘Very You’)!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guidebook, and to help people discover the true experience of a place.

Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by becomes closer this year with numerous new hotel openings across the country, and this means were well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they’re empowered to be themselves. We’re not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. 

Now is the perfect time for like-minded people to join our expansion journey. If youre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you youve found us and we cant wait to hear from you!

To learn more about us, visit our website! or 

Welcome to Punthill Oakleigh

Offering Queen Rooms, Studio, One and Two Bedroom serviced apartments, Punthill Oakleigh provides flexible accommodation options whether youre travelling for business or leisure.

Oakleigh accommodation close to Chadstone Shopping Centre, Hughesdale and Clayton business parks, Monash Medical Centre and the Sandbelt golf courses. Conveniently situated in a central location, Punthill Oakleigh offers hotel rooms and apartment accommodation for short or long-term stays.

With on-site parking, Punthill Oakleigh is the ideal base when visiting Melbournes south-east. The apartment hotel is just a stones throw from Chadstone Shopping Centre and an easy drive to Monash Medical Centre, Monash Childrens Hospital, Monash University, the business precincts of Hughesdale, Oakleigh and Clayton, and on the doorstep to The Metropolitan Golf Club, Huntingdale Golf Club, Commonwealth Golf Club and Yarra Yarra Golf Club.

With a restaurant and caf/lounge in the same building and numerous cafes and restaurants nearby, youll have a choice of places to eat at when staying at Punthill Oakleigh. Whether youre travelling for business, visiting the fashion capital for some retail therapy, or requiring accommodation for a personal stay, Punthill Oakleigh is the ideal choice for comfort, convenience and excellent service.

• 45 Rooms
• Gym and Laundry Facilities
• Close to public transport and Onsite Car Parking available

Responsibilities

Reporting to the Hotel Manager, youll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day youll strive to:

• Provide a high level of guest services at all touchpoints (check-in, check-out, during their stay)
• Provide creative resolutions to complaints and problems
• Be true host, and location connection for our guest – know the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
• Respond to emergency situations in a safe and professional matter
• Identify & explore opportunities to increase the number of returning & new guests
• Support the Hotel Manager to ensure the hotel operates to Veri-Best standard

Benefits

You’ll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:

• National career growth opportunities
• Accelerated development in a variety of hotel management or corporate areas
• Comprehensive onboarding & ongoing support
• The chance to join our Fast-Track Hotel Management Development program
• Genuine flexibility and job security
• High performing culture that values relationships & individuality, where our leadership know you by name
• Generous referral bonuses when you refer your friends to work with us (up to $)
• Discounts on accommodation across our network
• Discounts on private health insurance
• Access to our Employee Assistance Program

About You

We work in a fast-paced environment where no day is the same, so were looking for people who are adaptable, enjoy variety and operate with an ownership mindset.

The successful person must have:

• Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
• First Aid Certificate (or be able to obtain before starting)
• Responsible Service of Alcohol Certificate (or be able to obtain before starting)
• Flexibility to work at variety of shifts throughout the week, including weekends and public holidays on rotation with other team members (although no overnight shifts required)
• Ability to work as a team & also independently
• Experience in a customer service role