As a key member of a small dynamic team and reporting to the IT Operations Manager, you will be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results.
Key Responsibilities
- Provision of IT support services, level 1 tickets
- Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support to the branch (this may be in person or over the phone)
- Keep inventory of all equipment, software, and license users.
- Testing new technology and training users
- Active participation in the implementation of new IT solutions and services
About You
- 1 year Helpdesk experience preferred
- Diploma in Information Technology is preferred
- Intermediate computer hardware and software installation skills
- Advanced problem-solving skills
- Knowledge in the distribution and disposal of classified data/documents/devices
- Determining customer needs and establishing service solutions and forecasts
- Maintains a positive and optimistic attitude
- Communicates effectively and appropriately with others
What can we offer you?
At Liebherr Australia, were committed to looking after you, with some great benefits including (but not limited to):
- Paid Parental Leave | Purchase Leave | Early Access to LSL
- Corporate Health Insurance | Novated Lease | Travel Club
- Liebherr One Hub Employee discount portal for great savings
- Financial stability | annual reviews | service & manager rewards | career progression
- Training programs and opportunities to ensure your continued growth
- Soft skills and Leadership training programs
- $3,000 Employee Referral Program
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Groups Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers
How to Apply
Click via the link – Applications close 13th April
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.
Employees should advise their immediate responsible manager of their application
No agencies or third parties please.
Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kushali Raghwani.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company’s 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
Perth
Australia (AU)
Contact
Kushali Raghwani
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