Hospitality Services Assistant

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth’s approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

In these casual roles, based at Epworth Freemasons you will be part of the Hospitality Services team and report to the Hospitality Services Operations Manager.

You will make an impact by:

  • Providing a high quality clean and safe environment for patients, doctors and staff
  • Providing efficient and excellent cleaning services incl. bed making, laundry, linen distribution and waste disposal
  • Being respectful, understanding and compassionate
  • Working with a committed team and striving for consistently efficient services

To be successful in this role…

You will have an upbeat personality and positive attitude. You will be happy working autonomously, in a team and with patients directly.

You will have

  • A strong customer service focus with the ability to deliver on, and respond compassionately to our patient’s needs
  • Excellent interpersonal skills and be able to communicate clearly, confidently and courteously
  • An organised approach to work and ability to work consistently and effectively in a busy environment
  • A well-developed understanding of Infection Control in a hospital environment
  • Adaptability to change tasks throughout your shift readily
  • Flexibility with availability for rostered shifts across morning, afternoon and weekends

Position Description        Inherent Requirements

About Freemasons
Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria’s leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.
Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

  • Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
  • The largest educational scholarship program of its kind in Australia
  • Ability to purchase up to four additional weeks of leave
  • Reduced cost of health services for you and your family at Epworth
  • Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply 

Sound interesting? To apply, click the I’m Interested now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Talent on . 

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.