Customer Service Consultant

Our client is a global pharmaceutical company who has a passion for science technology and innovation. Seeking a full-time Customer Service Consultant to join their team in Bayswater location in Melbourne, Victoria. This is a 3 month contract role.

Main Responsibilities:

  • Customer service admin, phone call support and order entry
  • Follow up on customer order tracking / ETA
  • Customer support on emails and other queries
  • Excellent verbal and written communication skills
  • Team player with growth mindset

  • Experience with SAP
  • Previous customer service experience
  • Excel spreadsheets using VLOOKUP
  • Science background or worked at scientific company
  • Bayswater based role in Melbourne
  • Monday – Friday 9am to 5pm full-time
  • Onsite parking, Café, new modern designed offices
  • Contract role until 25 January 2024
  • $36.50 – $40/hr depending on experience