- Costco Casuarina -WA
- Part Time Position Minimum 24 hours per week
- Rotating roster which will include weekend work and starts from 5am or finishing as late as 11pm
POSITION SUMMARY
Balances, installs, repairs, and rotates Tyres. Assists with tyre sales when necessary. Answers member questions and makes
recommendations on Tyres. Stocks tyres in the service area. Follows proper safety procedures and standards. Maintains
courteous member service at all times while contributing to a smooth flow of members through the Tyre Centre.
Job Duties/Essential Functions
- Locates member car in tyre centre area of lot and lists any prior body damage on service order
- Drives member vehicle into install bay, onto hydraulic hoist and sets brake
- Removes wheel using impact gun
- Rolls wheel to mounting machine, removes tyre from wheel
- Attaches new valve stem, mounts new tyre on wheel, fills tyre to appropriate air pressure
- Operates automatic balance machine to get reading of proper weight and placement to balance wheel
- Attaches lead weights to rims with lead weight hammer
- Re-attaches wheels to auto using impact gun and hand torque wrench according to Tyre Centre procedures
- Alerts manager/lead to complete 9-point check and authorise vehicle release
- Parks member auto in lot and returns invoice and keys to sales desk
- Performs second torque check after manager/lead on tyres installed by others
- Repairs flat tyres for members
- Cleans install area by sweeping, mopping, spraying, wiping
- Assists members in determining tyre needs, answers questions and makes product recommendations
- Sells tyres using persuasive skills and product knowledge and rings up orders
- Invoices tyre purchases and install/repair servicesLoads tyres on dolly and transfers to install area
- Receives accurate payment, makes change, process credit and debit charges, gives out receipt and submits order according
- to proper procedures for paperwork and performance of duties
- Calculated refund amount for warranty returns of tyres and auto batteries
- Communicates with Tyre Centre manager, buyers, receiving department and inventory auditors regarding special orders,
- quantity, status, price, delivery, promotion of merchandise
- Stocks tyres in sales area in accordance with Tyre Centre managers merchandising plan
- Assists with driving member vehicle into service bay and parking member vehicle in lot after service
- Cleans sales area by sweeping, mopping, spraying, wiping
- Follows all safety procedures and guidelines.
- Ability to operate vehicles, equipment or machinery
- Phone, computer, calculator, printer, member automobile, balancer, torque wrench, dolly, mounter, impact gun, hydraulic
- hoist and power jack.
Qualifications (Costco-specific or industry specific skills that candidates should possess):
Education/Training: High School Certificate or higher
Certificate II in tyre Fitting
Knowledge/Skills: Mechanical, tyre or comparable experience
Google Suite (Docs, Sheets, Slides) and AS400
Other Skills and Abilities: Mechanical ability
Strong customer service, communication, interpersonal and organisation skills
Problem solving and critical thinking
Basic math skills
Other specific requirements:
1.Current unrestricted Drivers Licence 2. Tyre Certification Test (must pass) 3. Satisfactory Criminal Record Check
* If successful, you will be required to undertake role & department specific training within specified timeframes
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