APS Section 26 Transfer – Temporary and Permanent – Employment Register

• APS Level 4 $70,027 APS Level 6 $97,871
• For Commonwealth employees only
• Adelaide,Brisbane,Canberra,Melbourne,Perth,Sydney

Our opportunities
This register is open to ongoing APS employees looking for a temporary or permanent mobility opportunity to the Office of the Commonwealth Ombudsman at the APS4, APS5 and APS6 levels. 
We are looking for people with have broad experience in service and program delivery, investigations, change and program management, policy development, continuous improvement, integrity functions or similar. 
Duties
Duties are to be performed under broad direction of your supervisor and in accordance with the APS Code of Conduct, upholding the APS Values and upholding the office values of independence, impartiality, integrity, accessibility, and professionalism.
Our work across the Office is varied. Roles may be available across the following Job Families.

Complaints and Service Delivery Complaint and Program Delivery Officers assess and deliver client services and undertake administration of programs, special projects and support services. They assess and impartially resolve complaints received by the Office via email, web application as well as telephone. They conduct and oversee complex complaint investigations through to resolution.
Compliance and Regulations Inspection and Assessment
Officers oversee operating controls, processes and practices. They may also recommend changes and enhancements to existing policies and controls to make sure they are current, adequate, functional and utilised in accordance with standards established by legislative or other frameworks.
Corporate/ Enabling
Corporate / Enabling provide support to business areas to deliver their core functions and includes:

• Accounting and Finance
• Data and Research
• Executive Support / Administration
• Human Resources
• ICT
• Legal
• Marketing and Communications

Our ideal candidate

We are looking for team players with strong client engagement, communication, and analytical skills to register their interest in temporary opportunities with the Office. As a small agency, this is a fantastic opportunity to contribute to the wider objectives of the Office in improving public administration. Are you someone with a demonstrated ability to: 

• provide subject matter expertise to support your team to achieve organisational goals
• support productive working relationships with internal and external stakeholders
• communicate effectively to influence outcomes (both verbally and in writing)
• maintain professionalism and impartiality
• be resilient and work effectively and efficiently to achieve results, and
• manage your time effectively to accomplish tasks and monitor priorities

Eligibility

The successful candidate must:

• be an Australian citizen, and
• be a current ongoing Commonwealth employee under the PS Act,
• undergo a National Criminal History records check
• be able to obtain and maintain a security clearance at a level appropriate to the position offered. The level of the security clearance will be dependent upon the requirements of the position.

Some work can involve exposure to potentially distressing information and materials. It is important we are confident you will be able to engage with this work without experiencing harm to your wellbeing. This means, for certain positions, we may require a preemployment psychological assessment.

Closing Date
Candidates should be aware this is a register only and that you will only be contacted regarding your application if a vacancy arises that matches your skills, qualifications and/or experience. Your registration will remain active until 30 June . After this date, if you are still on the register, you will be invited to re-apply. 

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